What makes us different?
1
Quality not quantity
We are a boutique firm which means your project gets personal attention and focus. You get a single dedicated resource - no dealing with different people throughout the process. We manage capacity so that each project gets the time and attention it deserves.
2
solution oriented
We solve the problems so you don't have to. We've seen it all and solved it, resulting in projects that are on time and on budget, despite any hiccups along the way. Unexpected issues are inevitable - how we address those issues are what sets us apart from our competitors - with creativity and tenacity.
3
collaborative team players
We consider our clients as part of the team. Your experience and input is incredibly important to us, and it’s crucial to a project's success. We consider your project a team effort: equally balanced between designer, purchasing agent, client, contractor and hotel operators. We work collaboratively with all project stakeholders to manage costs, protect investments, meet project timelines, maintain design integrity and brand standards, address operational needs and maintain a high level guest experience.
4
Strong Supplier Relationships
We have deep long standing relationships with domestic suppliers. The majority of our domestic vendor relationships were developed long before the pandemic and supply chain crisis putting us ahead of the curve in domestic sourcing. In addition to domestic suppliers, we have relationships and experience with hundreds of trusted global suppliers who undergo our extensive due diligence and vetting process.
5
customizable service
We are nimble and excel at nontraditional projects with complex challenges, not one size fits all projects that are easy to scale. We take the time to understand each project's requirements and provide highly personalized services to address them.
6
proactive communication
We provide frequent, transparent and proactive communication and reporting to our clients. We answer our client's questions before they ask them, allowing them to focus on their other priorities. You can count on us to give it to you straight - even if it's something you don't want to hear.
7
innovative & progressive
We optimize technology to streamline processes resulting in less room for error and rework. FF&E procurement is incredibly detail oriented, so we leveraged our founder's background in audit and business process optimization to setup automated systems, processes and control checkpoints to address process inefficiencies and mitigate risks. It allows us to deliver cost savings, project efficiency and overall improved project outcomes to our clients.
8
complex projects
Our team has extensive experience working on complicated projects with unique logistical, timing, budget or compliance challenges. Examples include: renovation of a large branded condo hotel with 200 individual owners, an extensive historical hotel renovation on an island only accessible by ferry, renovations of government owned and tribal owned properties with strict vendor, accounting and documentation compliance requirements. We thrive on solving complicated challenges. Your project isn't too small, too large, or too complex for our team.
9
sourcing pros
We are pros in sourcing custom products and marrying the appropriate level of craftsmanship and engineering expertise to the project aesthetic. We work closely with design in sourcing the right supplier who will best execute their vision while considering our clients main goals - be it budget, lead time, quality, or sustainability. Whether it's furniture that is design forward with a cutting edge wow factor, furniture that offers creative solutions to challenging conditions or ease of installation, or furniture that requires unique materials, we know where to find it.
10
hands on approach
We offer on site, in person furniture punch as part of every contract. We go to the project site and take an active role in overseeing furniture installation, working closely with the project managers, contractors and designers to ensure a smooth installation and project closeout.
11
fair & transparent pricing
We charge a flat fee based on project scope, therefore, we are incentivized to control project spend and identify cost savings for our clients. Our disclosed fee is our only source of compensation. We operate with the utmost integrity and have never accepted vendor kickbacks, rebates or incentives. We act as a fiduciary purchasing agent negotiating FF&E costs on the owner's behalf. We purchase direct from manufacturers and never markup products. The quoted price we obtain from the vendor is the price you pay.
12
value
We are experts in finding costs savings, whether it be from fabric reselections, product substitutions, value engineering custom items, strong negotiation tactics, freight bidding strategies, shipping on demand, etc. We view it as a exciting challenge to come up with creative ways we can reduce FF&E costs without compromising quality. We love to impress our clients with on time and under budget projects.